Complete Compliance Reporting Management System

It is a set of policies and procedures that allow reports of wrongdoing to be managed in a safe and professional manner. A noteworthy detail is that the system does not necessarily need to be digital.

For a system to work, it is necessary to build trust among potential whistleblowers, be consistent with procedures and protect whistleblowers from retaliation.

It is important to mention that the communication channels used to report don't themselves constitute a whistleblowing system, but are just a part thereof.

Digital whistleblowing system helps organizations be more efficient when receiving and handling reports by:

• Fostering an environment of trust for potential whistleblowers when it is managed by a third, non-interested party.
• Reducing process times by automating processes like registering reports, creating digital files, collecting information and evidence in a safe manner, providing anonymity and encrypting information.
• Equipping systems with the appropriate protocols to ensure sensitive information is more secure against leaks.
• Providing information and reports in real-time.

The ability to report anonymously can depend on a variety of factors. Some companies/organizations may allow an individual to report anonymously for any situation, while others may only allow such for specific matters that are more sensitive in nature.

In some cases, legislation in different countries imposes the obligation to allow anonymous reporting.

Yes. It is always a good idea to hear what whistleblowers have to say, not only regarding the issue being reported, but with regard to the whole experience. Listening allows you to constantly improve your whistleblowing system. However, do try to keep the collection of opinions separate from the reporting process.